Though I haven’t noticed any myself, it appears Flickr has had some minor hiccups during its recent hardware move and other transitions related to being acquired by Yahoo!. So what you ask, why bother pointing it out, what makes this different or worth mentioning?
Well, not so different for Flickr, but I thought it worthing of pointing out Stuart Butterfield’s posting this morning Sometimes we suck. In a way that few companies are capable of he comes off as honest, apologetic and and the same time speaks on the level of his customers instead of taking a much more polished and cautious approach to interacting with their users or otherwise trying to put a heavy spin on any issues that have come up.
Its something one can read, nod your head in understanding, and most importantly be at ease about moving forward with their product. The approach wouldn’t work for every company, with any product, but it certainly has its place.
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